Advantage Viewpoint does not record or store your videos, but you can still view your device's live video stream.

We obtain certain personal information in connection with the products and services we provide. The types of personal information we obtain include:

  • Contact information, such as name, phone number, and email and postal address;

  • Account information, such as online password and other log-in details used to access products and services;

  • Payment information, such as name, billing address and payment card details, including card number, expiration date and security code, which is collected and stored by our third-party payment processor on our behalf. Advantage Viewpoint stores only the last four digits of your payment card and the expiration date;

  • The geolocation of your mobile device if you consent to the collection of this data;

  • Product setup information, such as the name and description of your product (for example, “AV Video Doorbell – Front Door”) and the location where you install your product, and adjustments you make to the product setup;

  • Technical information about your product, such as your Wi-Fi network information and signal strength, and your product’s model, serial number and software version;

  • Data about your interactions with our websites and mobile apps;

  • Social media handles, content and other data posted on our official social media pages;

  • Information we obtain from third-party social media services (e.g., Facebook) or payment services (e.g., PayPal) if you choose to link to, create or log into your account through these services (including when you share videos or content via your social media account);

  • Other personal information contained in content you submit to us, such as through our “Contact Us” feature or customer support tools on our websites or mobile apps.

Privacy and video surveillance laws in your jurisdiction may apply to your use of our products and services. You are solely responsible for ensuring that you comply with applicable law when you use our products or services. For example, you may need to display a notice that alerts visitors to your home that you are using our products or services. Capturing, recording or sharing video or audio content that involves other people, or capturing other peoples’ facial feature information, may affect their privacy rights.

When you interact with our products and services, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of website or app visits. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the services around your preferences; (4) measure the usability of our products and services and the effectiveness of our communications; and (5) otherwise manage and enhance our products and services, and help ensure they are working properly. 


Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our online services. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.


Advantage Viewpoint takes your security and privacy very seriously. If you believe that you have found a security issue with any of our services or devices, email the details of your findings to

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